The conundrum of empathy and authenticity

Connection and candour are the cornerstones of communication and therefore of communicative performance. We must use our powers of empathy and reveal our truth if we want people to feel fully engaged. People need to know that we care about them and what they feel as...

The Path to Mastery

There is a two-sided misconception around the practices of people who achieve excellence or mastery in their field. We tend to think that they either spent thousands of boring hours, trudging through dull details in mindless drills of repetition. Or that they are...